We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of receipt of the purchase
How to return an order:
1. Please email us at [email protected] and let us know the item you would like to return along with your Order No
2. Send us the jewelry with the original packing materials and let us know the item tracking no by return email once you mail it .
3. Send the package by EMS Mail, as this is the safest way to ship high-value items. Please not that don’t ship FedEx, DHL and other Courier company.
Please send the article back in original pack and original
condition Fully Insured to
Gold King (QUEEN)
272 Towne Center Cir
NOTE: Please be careful NOT write jewelry, diamonds or other luxury-related words anywhere on the package, as this invites possible theft of the package. Returns are simple, but are subject to certain rules.